Policies

We are delighted to be serving the Appomattox area and seek to be the area leader in Southern hospitality and farm-to-table dining. If there is anything we can do to make your experience with us better, please let us know.

To better serve you and ensure the comfort and safety of all of our guests, we ask that during your visit you abide by the following policies:

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INN RESERVATIONS
Reservations can be made by calling the inn between 10:00 am and 8:00 pm at 434-352-7532 or through our online booking engine.

CANCELLATION
A 72 hour notice of cancellation is required to avoid a charge on your card. Cancellation requests may be made by phone or email only. Cancelling less than three days in advance of your reservation will result in a 100% charge of your stay. Any items purchased with your reservation such as flowers or attraction tickets may require a non-refundable deposit. Non-refundable rates are paid in advance and are NON-REFUNDABLE.

PAYMENT
All rooms are priced for double occupancy.  Some of our rooms can accommodate more than two people for a charge of $35/person per night.

Payment will be taken in advance of check-in on the card provided at the time of booking. If you wish to use a different form of payment, please inform the innkeeper in advance. A 10.3% lodging tax is added to all room totals. Cash, traveler’s checks, Visa, MasterCard, Discover and American Express are accepted.

DAMAGES

Guests are responsible for any damages to the facility, including but not limited to bedding, linens, towels, rugs, indoor/outdoor furniture, decor and antiques. Damages will be charged at replacement cost to the credit card on file.

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CHECK-IN
Check-in begins at 2:00 pm. We do our best to be available to greet our guests from 2:00-5:00 pm. Self check-in is available after this time. Priority check-in is available by prior arrangement with the innkeeper for $20/hr prior to 2:00 pm. The front door is coded for secure entry. You will receive an email the day before your scheduled arrival with check-in instructions including your unique door code, which will be active until 11:00 am on your day of departure.

CHECK-OUT
Please be ready to check-out by 11:00am to allow adequate time to prepare for incoming guests. Priority check-out can be arranged with the innkeeper for $20/hr, based on availability.

DINNER
Guests wishing to enjoy dinner in our dining room Wednesdays – Sundays can add on a Dinner for Two or our popular All-Inclusive Package when booking their stay. Meals are available for our single travelers as well; simply respond to your confirmation email to check availability directly with the innkeeper.

QUIET HOURS

Please be respectful of other guests during your stay. Quiet hours are from 10:00 pm – 8:00 am.

BREAKFAST
Breakfast is served from 7:30 am to 8:30 am. Please notify us with any special dietary needs or restrictions you may have, and we will do our best to accommodate.

SMOKING
Due to the age and historic value of our property, smoking is not permitted inside the inn.  There are areas on all our porches for smoking. Violation of this policy may result in an extra cleaning fee and being asked to leave without a refund.

CHILDREN
Well behaved children are welcome to enjoy our historic inn. Children should be accompanied by an adult at all times.

PETS
We cannot permit guests’ pets in consideration of other inn guests. If you are traveling with your pets, please call us for a list of local boarding kennels.

PARKING
Complimentary off-street parking is provided for guests of The Babcock House. A drop-off area is available along the sidewalk at the front of the house for guests with special mobility needs, but we ask you do not park there for an extended period of time.

CYCLISTS

We do not permit bicycles to be brought into the house. If you would like to store a bike off your car, we would be glad to offer garage space overnight.

PRIVACY POLICY

At the Babcock House, were are committed to protecting your privacy and guarding your personally identifiable information. Our secure site is built through wordpress.com and their privacy policy regarding the collection, use and sharing of information can be found here. The privacy policy for our booking engine can be found here. We utilize MailChimp to send our email newsletters and their privacy policy can be found here. Email addresses are collected through our booking engine or by explicit request of our guests; you may unsubscribe or opt out of our email newsletter at any time. Any guest information collected by the Babcock House is retained strictly for serving that particular guest and is never shared or sold with any other entity.

If you have any questions about our policies, please call us at (434) 352 – 7532 or email us at babcockhousebnb@aol.com.